BTEC Level 3 IT

IT Service Delivery Resources


* Price is exclusive of VAT.

  • 8 Presentations
  • Answers for All Tasks
  • All Files Are Editable

Content Summary

With this purchase, you will receive a set of comprehensive presentations that will cover the whole Unit 14 IT Service Delivery external assessment. This will additionally include sample answers to each of the assessment tasks, based on the GeekStuff UK SAM scenario.

Unit 14 IT Service Delivery is a synoptic unit, drawing on knowledge students have gained across their BTEC Level 3 in IT course, from units such as Unit 1 Information Technology Systems, Unit 2 Creating Systems to Manage Information, Unit 4 Programming and Unit 11 Cyber Security & Incident Management.

These presentations, developed in collaboration with, will help your students understand how to draw that knowledge together in order to answer each activity in the IT Service Delivery external assessment.

If you’re delivering Unit 14 IT Service Delivery, these resources will be a great tool in supporting your delivery and helping your students succeed.

What’s Included?

These resources are designed to instruct students on how to complete the Unit 14 IT Service Delivery external assessment. This includes:

  • 1 presentation introducing what IT Service Delivery is and key terminology.
  • 2 presentations on completing the part A research task of the assessment.
  • 5 presentations guiding students through each of the part B assessment activities.
  • Detailed sample answers to each of the 5 part B assessment activities.

You can see a summary of all our presentations and answer sheets below, along with a free sample download.

Unit14 IT Service Delivery Contents

Download the Unit 14 Free Sample PDF

Shopping Basket