Who we are
We are KnowItAll Ninja. Our website address is: https://www.knowitallninja.com.
KnowItAll Ninja is GDPR compliant.
Lawful Basis for Processing Data
The lawful basis by which KnowItAll Ninja processes the data of individuals school accounts is that of consent.
The lawful basis by which KnowItAll Ninja processes the data of individuals sub-accounts is that of legitimate interest.
This legitimate interest is that of providing the membership services between the site and its clients. This is necessary in order to provide these services to the client and provides a clear benefit to both KnowItAll Ninja in allowing the site to protect its content from non-paying users and in providing users the benefit of tracking their progress and making use of the quizzes, tracking and achievement features.
The data processed by KnowItAll Ninja falls under the category of low impact and will not impact on the the rights and freedoms of the individuals whose data is processed by the site. Data provided is only used in away that users would reasonably expect and the security of individuals data and their rights are fully protected by the technologies and policies implemented by KnowItAll Ninja.
What personal data we collect and why we collect it
If you decide to contact us via our contact form, we will collect data on your name, email and your message. This data is collected to allow us to respond effectively to your message.
Messages sent via our contact form are kept for a period of no more than six months, including the name & email provided with the message. None of this information will be used for marketing purposes.
We collect information about you during the signup process as well as some basic activities such as the dates you make purchases, login to the site, or cancel/pause/resume your subscriptions with us.
When you subscribe with us, we’ll ask you to provide an email address. We’ll use this information for purposes, such as, to:
- Send you information about your account and subscriptions. This may include payment receipts, password reset emails, and payment reminders.
- Create your membership account.
For users of our courses, we store data on your course progress, including completion status & quiz scores.
This information will be accessible by the site Owner/Administrator. This includes order information such as your membership subscriptions, payment dates and amounts, username / email address, and course progress. Any additional information added in your Member Profile can also be visible to the Administrator.
Teacher accounts can access profile information such as your enrolled courses, course progress and username / email address.
If payments are made by a user then further details may be gathered in order to process payments. We accept payments through PayPal & Stripe. You can see more on what data will be shared with these third-parties further below.
Who we share your data with
If payments are made by a user then further details may be gathered in order to process payments. We accept payments through PayPal & Stripe. When processing PayPal & Stripe payments, some of your data will be passed to PayPal/Stripe, including information required to process or support the payment, such as the purchase total and billing information.
No financial data of individuals is stored or processed by KnowItAll Ninja itself.
How long we retain your data
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
User accounts and their related data will be automatically deleted 3 months after their subscription to the website has ended.
Contact form messages and the related name and email are deleted 6 months after the date the message was sent.
What rights you have over your data
If you have an account on this site, or have submitted a message via the comment form, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
No data is sent outside of the European Economic Area.
Your contact information