Privacy Policy

Who we are

We are KnowItAll Ninja. Our website address is: https://www.knowitallninja.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Messages sent via our contact form are kept for a period of no more than six months. This message will include the data you enter in the contact form. None of this information will be used for marketing purposes.

LearnDash LMS

For users of our courses, we store data on your course progress, including completion status, quiz scores, assignments and/or essay submissions (if applicable).

We store information about you for as long as your account exists.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

When visiting the site, once agreed to we will store a cookie to note your consent to our cookies and privacy policy. We will also store an additional cookie if you choose to opt-out of google analytics tracking your site usage.

A third-party cookie is stored as part of our use of Cloudflare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It does not store any personally identifiable information.

Another third-party cookie is stored as part of our use of Stripe. This allows us to process card payments for a membership subscription. It does not store any personally identifiable information.

Three more third-party cookies are stored as part of our use of Google Analytics. You can see more on our use of Google Analytics below. These cookies do not contain personally identifiable information. The three cookies and their use are:

  • _ga is used to distinguish users and has an expiration of 2-years.
  • _gid is used to distinguish users and has an expiration of 24-hours.
  • _gat is used to throttle requests and has an expiration of 10-minutes.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Our website uses Google Analytics, a service which transmits website traffic data to Google servers. None of this data is personally identifiable. IP addresses are anonymised and are not associated with any other data you may have held by Google. We use the reports provided by Google Analytics to help us understand website traffic and webpage usage. This data will be stored by Google for a period of 26 months. Click here to opt-out of Google Analytics

Who we share your data with

Credit or Debit card information used to make payment for memberships is sent to and processed by Stripe.

To prevent spam messages on our comment forms, we use a program called Akismet. Akismet collects information about visitors who comment on Sites that use the Akismet anti-spam service. The information collected includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself). You can find out more about Akismet’s privacy policy by visiting https://automattic.com/privacy-notice.

You can view their privacy policy here: https://stripe.com/gb/privacy

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. Users will be able to view the username, first name and last name of users of the site in order to allow them to add/remove students to a group and monitor progress in the leaderboards and student tracker. User accounts and their related data will be automatically deleted 3 months after their membership to the website has ended.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

If you have any questions or complaints about this Privacy Policy, or any concerns in regards to Privacy, or you wish to receive a copy of your data, have your data deleted or have your data modified, please contact us electronically.