Contact Us

At we are always looking for feedback from our website users. At the end of the day we made this site for you, students on BTEC Level 3 IT courses and BTEC Level 2 ICT courses. We hope to help you prepare for your exam in Unit 1 Information Technology Systems and your onscreen tests in Unit 1 The Online World and Unit 2 Technology Systems.

So if you have an opinion on how we can better support you in your studies on these topics, or perhaps you have spotted an error, or if you just want to contact us and let us know what you think about the site, then we’re happy to hear from you.

However to allow me to contact you promptly and with the best advice, as well as to prioritise the support to those most in need, please look at the sections below and identify what support you most need before you use the contact form at the bottom of the page.

New Feature Ideas

KnowItAll Ninja is being constantly expanded on to help support your BTEC National IT and BTEC First in ICT studies. Not just in adding new courses, but also in adding new videos and interactive content.

If you have an idea for a particular new feature, or maybe a new video that you would like added, then please contact me and let me know and I will look into adding your request.

If you are contacting me about a new feature then please put “New Feature Request” at the top line of your message to get the message to the right place.

Problems and Mistakes

At we are extremely proud of the learning materials that we have produced, and have extensively proof-read and checked the material to ensure that it is accurate and error free.

These materials have also been produced by an author of the official BTEC National IT Revision Guide and Workbook and BTEC First ICT text books and teaching materials, so we’re confident in the quality of the resources and how well they cover the units.

However mistakes can be made, KnowItAll Ninja’s are only human after all. If you ever spot a mistake we would be extremely happy to hear from you and will correct the error as soon as possible.

If you are contacting us to inform us of a mistake made then please put “Something Wrong” on the first line of your message so that we can prioritise a response to you and get the mistake corrected quickly.

Anything Else

Have you really enjoyed using KnowItAll Ninja and want to let us know? Has it helped you to get a great mark in your Unit 1 Information Technology Systems exam or Unit 1 The Online World and Unit 2 Technology Systems tests?

If you’re contacting us for these reasons, or any other reason at all, we are happy to hear from you. You can use to contact form below for this, but maybe you want to contact us on Facebook, Twitter or Google+? We’re easy to find on these sites and check them regularly so they are good place to contact us.

Thanks for reading – KnowItAll Ninja